Refund and Returns Policy

Refunds

We strive for your complete satisfaction, and unless there is a fault with your purchase, we do not offer returns. If there is a major problem with sizing please email for further information / guidance.

Damaged Goods

Upon receiving and inspecting your return, we will promptly notify you through email about the approval or rejection of your refund. If approved, your refund will be processed, and the credit will be applied to your credit card or original method of payment within a specified timeframe.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange a product, please email us at contact@makeitwet.co.uk and we can exchange the faulty item for you.

Shipping Returns

Currently we only offer shipping within the EU. Most garments are made to order so please allow up to 3 weeks for your order to be cut, sewn and shipped to you. Orders are sent 48 hour tracked once made. For orders outside of the UK the postage is a flat rate of £15. Unfortunately we don’t currently ship outside of the EU.

To return a faulty product, please email for further delivery information. If a refund is issued, the return shipping costs will be deducted. The time for exchanged products to reach you may vary based on your location. For high-value items, consider using a trackable shipping service or purchasing shipping insurance.

Need Help?

For any questions related to refunds and returns, feel free to contact us at contact@makeitwet.co.uk. We’re more than happy to help!